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What is GAAGO?
How do I use GAAGO?
Is there a GAAGO app that I need to download?
What is MY GAAGO?
What countries can I stream GAAGO in?
See all 7 articles
How do I access my subscription / game?
What can I buy?
How much does GAAGO cost?
Is my payment one-off or am I committing to a yearly subscription?
What is an Instalment Pass?
See all 11 articles
Can I buy a pass or a standalone game as a gift for someone else?
If I gift a purchase for a friend, do I need to tell them or does GAAGO?
If I gift a purchase to a friend, do they have to be in the same country?
I live on the Island of Ireland - can I buy access to GAAGO as a gift?
Which events will be streamed?
What live content do I get to watch?
Can I watch the Sunday Game?
Does GAAGO show League games?
Can I watch Allianz League Sunday?
See all 12 articles
Tips & Common Problems
Do I have to watch live or can I watch later?
How many times can I watch a game? How long do I have to watch it?
Can I download a game?
I am struggling to scrub back and forth
Can I have more than one computer/device logged in to GAAGO at one time?
See all 13 articles
What Mac computers are supported?
What are the Minimum Mac Requirements?
iPhone / iPad
What iOS (Apple) Mobile Devices are supported?
How do I download the GAAGO iOS App
How do I update the GAAGO app on my iPhone and iPad
How do I delete the GAAGO app from my iPhone or iPad
What Android devices are supported by GAAGO?
Video will not play on an Android device
Video will not play on an Android (4.1 or earlier) device
How do I download the GAAGO Android App
How do I update the GAAGO app on my Android device
See all 6 articles
Using 3G/4G to access GAAGO
I'm using 3G/4G roaming but my device thinks I'm still on the island of Ireland. What do I do?
Does the GAAGO stream work on GPRS, 3G, 4G, LTE and other mobile networks?
Watching on The Island of Ireland
Is GAAGO available to view on the Island of Ireland?
Does GAAGO work in Northern Ireland?
Watching on your TV / Roku
Can Apple TVs stream GAAGO?
Is Google Chromecast supported?
Who do I contact for Roku (USA ONLY) Support?
Casting to the TV from the GAAGO App
Fire TV / Firestick
Can I have a party and watch GAAGO with my friends?
Can I screen GAAGO in my pub or club?
Payment & Account
Cancellations and Refunds
How do I opt-out of auto-renewal for my Pass subscription?
What if I think I’ve been charged in error?
If the stream isn’t working due to broadband issues or an incompatible device, can I cancel or get a refund?
How do I cancel and request a refund for my subscription/game purchase?
Do you refund booking fees and charges?
See all 8 articles
What is a GAAGO account?
How do I register for a GAAGO account and pay?
How do I change my password?
How do I change the email address associated with my account?
What cards can I use to pay? Can I use Direct Debit?
Can I pay in the currency of the country in which I reside?
Is GAAGO’s payment processing system secure?
Why can't I process my payment?
How can I change my payment details?
See all 6 articles
Help Desk Software
by Freshdesk Support Desk