GAAGO

General 9

• What is GAAGO?
• How do I use GAAGO?
• Is there a GAAGO app that I need to download?
• What is MY GAAGO?
• What countries can I stream GAAGO in?

View all 9

Getting Started 11

• How do I access my subscription / game?
• How much does GAAGO cost?
• Is my payment one-off or am I committing to a yearly subscription?
• What is a Flex Pass?
• I live on the Island of Ireland - can I watch the games whilst on holidays abroad?

View all 11

Gifting 4

• Can I buy a pass or a standalone game as a gift for someone else?
• If I gift a purchase for a friend, do I need to tell them or does GAAGO?
• If I gift a purchase to a friend, do they have to be in the same country?
• I live on the Island of Ireland - can I buy access to GAAGO as a gift?

Content 14

• Which events will be streamed?
• What live content do I get to watch?
• Can I watch the Sunday Game?
• Does GAAGO show League games?
• Can I watch Allianz League Sunday?

View all 14

Tips & Common Problems 14

• Do I have to watch live or can I watch later?
• How many times can I watch a game? How long do I have to watch it?
• Can I download a game?
• I am struggling to scrub back and forth
• Can I have more than one device logged in to GAAGO at one time?

View all 14

Apple Mac 2

• What Mac computers are supported?
• What are the Minimum Mac Requirements?

iPhone / iPad 4

• What iOS (Apple) Mobile Devices are supported?
• How do I download the GAAGO iOS App
• How do I update the GAAGO app on my iPhone and iPad
• How do I delete the GAAGO app from my iPhone or iPad

Android Devices 6

• What Android devices are supported by GAAGO?
• Video will not play on an Android device
• Video will not play on an Android (4.1 or earlier) device
• How do I download the GAAGO Android App
• How do I update the GAAGO app on my Android device

View all 6

Using Mobile Data to access GAAGO 2

• I'm using 4G/5G roaming but my device thinks I'm still on the island of Ireland. What do I do?
• Does the GAAGO stream work on mobile data?

Watching on The Island of Ireland 2

• Is GAAGO available to view on the Island of Ireland?
• Does GAAGO work in Northern Ireland?

Watching in Great Britain 2

• What can I watch in Great Britain?
• What is included in the Annual Pass GB

Watching on your TV 5

• Can Apple TVs stream GAAGO?
• Is Google Chromecast supported?
• Casting to the TV from the GAAGO App
• Fire TV / Firestick
• Watching GAAGO On Your TV

Group Screenings 2

• Can I have a party and watch GAAGO with my friends?
• Can I screen GAAGO in my pub or club?

Cancellations and Refunds 11

• How do I opt-out of auto-renewal for my Pass subscription?
• How do I cancel and request a refund for my subscription/game purchase?
• Can I cancel my Annual Pass Flex subscription?
• What if I think I’ve been charged in error?
• If the stream isn’t working due to broadband issues or an incompatible device, can I cancel or get a refund?

View all 11

Account 4

• What is a GAAGO account?
• How do I register for a GAAGO account and pay?
• How do I change my password?
• How do I change the email address associated with my account?

Payment 6

• What cards can I use to pay? Can I use Direct Debit?
• Can I pay in the currency of the country in which I reside?
• Is GAAGO’s payment processing system secure?
• Why can't I process my payment?
• How can I change my payment details?

View all 6