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Payment & Account
Cancellations and Refunds
How do I opt-out of auto-renewal for my Pass subscription?
What if I think I’ve been charged in error?
If the stream isn’t working due to broadband issues or an incompatible device, can I cancel or get a refund?
How do I cancel and request a refund for my subscription/game purchase?
Do you refund booking fees and charges?
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What is a GAAGO account?
How do I register for a GAAGO account and pay?
How do I change my password?
How do I change the email address associated with my account?
What cards can I use to pay? Can I use Direct Debit?
Can I pay in the currency of the country in which I reside?
Is GAAGO’s payment processing system secure?
Why can't I process my payment?
How can I change my payment details?
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