GAAGO

Account 4

• What is a GAAGO account?
• How do I register for a GAAGO account and pay?
• How do I change my password?
• How do I change the email address associated with my account?

Payment 7

• Supported purchasing platforms
• What cards can I use to pay? Can I use Direct Debit?
• Can I pay in the currency of the country in which I reside?
• Is GAAGO’s payment processing system secure?
• Why can't I process my payment?

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Cancellations 6

• How do I cancel and request a refund for my subscription/game purchase?
• Can I cancel my Annual Pass Flex subscription?
• How do I opt-out of auto-renewal for my Pass subscription?
• How do I cancel an app purchase?
• How do I cancel an android app purchase?

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Refunds 6

• How do I request a refund?
• How do I request a refund for an app purchase?
• If the stream isn’t working due to broadband issues or an incompatible device, can I cancel or get a refund?
• Do you refund booking fees and charges?
• What if I think I’ve been charged in error?

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Discounts 7

• How do I apply a discount code?
• Refer A Friend Scheme
• GAA Membership Discount
• Care Facility Access
• Premium Seat Holder Discount

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