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Purchasing, Refunds & Account
Account
4
What is a GAAGO account?
How do I register for a GAAGO account and pay?
How do I change my password?
How do I change the email address associated with my account?
Payment
7
Supported purchasing platforms
What cards can I use to pay? Can I use Direct Debit?
Can I pay in the currency of the country in which I reside?
Is GAAGO’s payment processing system secure?
Why can't I process my payment?
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Cancellations
6
How do I cancel and request a refund for my subscription/game purchase?
Can I cancel my Annual Pass Flex subscription?
How do I opt-out of auto-renewal for my Pass subscription?
How do I cancel an app purchase?
How do I cancel an android app purchase?
View all 6
Refunds
6
How do I request a refund?
How do I request a refund for an app purchase?
If the stream isn’t working due to broadband issues or an incompatible device, can I cancel or get a refund?
Do you refund booking fees and charges?
What if I think I’ve been charged in error?
View all 6
Discounts
7
How do I apply a discount code?
Refer A Friend Scheme
GAA Membership Discount
Care Facility Access
Premium Seat Holder Discount
View all 7
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