GAAGO

Account 4

• What is a GAAGO account?
• How do I register a GAAGO account and pay?
• How do I change my password?
• How do I change the email address associated with my account?

Purchasing 9

• Supported purchasing platforms
• What cards can I use to pay? Can I use Direct Debit?
• Can I pay in the currency of the country in which I reside?
• Is GAAGO’s payment processing system secure?
• Why can't I process my payment?

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Cancellations 6

• How do I cancel and request a refund for my subscription/game purchase?
• Can I cancel my Annual Pass Flex subscription?
• How do I opt-out of auto-renewal for my Pass subscription?
• How do I cancel an app purchase?
• How do I cancel an android app purchase?

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Refunds 6

• How do I request a refund?
• How do I request a refund for an app purchase?
• If the stream isn’t working due to broadband issues or an incompatible device, can I cancel or get a refund?
• Do you refund booking fees and charges?
• What if I think I’ve been charged in error?

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Discounts 9

• How do I apply a discount code?
• 'Invalid' Discount Code
• Do I get a reduction if I’m a member of the GAA?
• GAA Membership Discount
• Standalone Game Discount

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Gifting 4

• Can I buy a pass or a standalone game as a gift for someone else?
• If I gift a purchase for a friend, do I need to tell them or does GAAGO?
• If I gift a purchase to a friend, do they have to be in the same country?
• I live on the Island of Ireland - can I buy access to GAAGO as a gift?