We cannot guarantee the quality of streaming you will receive if you are streaming our service via a mobile data connection.

You will need a strong, stable broadband internet connection with a minimum of 4MB (a mobile data internet service will probably be too weak or too variable to give a good service) and a ping of less than 100m/s to stream at the lowest bitrate of 240p.

The higher and more consistent your download speed, the better the quality your streaming video will be: for example, to get HD quality (720p) you will need a download speed of between 5-13MB.

We recommend streaming over a wired broadband connection for the optimal viewing experience.