If you are ordinarily located on the island of Ireland (NI & ROI) or Great Britain (England, Scotland, Wales) where viewing restrictions are in place for GAAGO but are traveling outside of those regions you will be able to access content on our service once your location is read correctly.
If buying ahead of traveling:
When you attempt to purchase content that's not available to watch in your region on our website, you will be notified of this and asked to confirm you understand by clicking 'Okay, I want to buy this to watch elsewhere' in order to go ahead with the purchase (see below). Approve this and continue with the payment process as normal.
If buying when away / watching when abroad:
You shouldn't have an issue purchasing or accessing the game whilst abroad once your location is read correctly.
To ensure this please:
1. Turn off mobile data on your device / don't connect to a mobile data connection
2. Connect to a local Wi-Fi source
3. If using the website clear your browser cookies and cache, refresh the page then log back into the site
4. If using the app please delete and uninstall it and log back into the app
**Accessing on the app - please note that you may encounter issues with your location being read correctly if when abroad you are attempting to access content on our app and have previously accessed the app when at home. For this reason, we recommend that you use our website www.gaago.ie as opposed to the app.
If after following these steps you have any issues purchasing or accessing content please contact our support team.
If you are a Season Pass holder, as outlined in the description of your package, it grants you access to the 38 GAAGO Exclusive games during the 2023 Championship. As RTÉ, TG4, and BBC NI broadcasts are not included in this package, if you wish to watch a game broadcast by one of those broadcasters whilst traveling outside of the island of Ireland you will not have automatic access to them (as they are not included in your package) but you can purchase them as pay-per-game purchases.
Similarly, if you are an Annual Pass GB holder, as outlined in the description of your pass package, your pass includes access to all content on GAAGO except games televised by BBC due to rights restrictions (approximately 6 games a year including the All-Ireland Semis and Finals). If you are traveling outside of GB and wish to watch a game being televised in GB by BBC you will be able to watch it once your location is read correctly but will be required to purchase it additionally as a standalone purchase as access to it is not included in your pass package. Annual Pass GB holders traveling on the island of Ireland (NI & ROI) will also not be able to access games broadcast by RTÉ, TG4 or BBC NI on our service due to rights restrictions in the territory.
Annual Pass holders traveling on the island of Ireland (NI & ROI) will not be able to access games broadcast by RTÉ, TG4 or BBC NI on our service due to rights restrictions in the territory. Similarly, Annual Pass holders will not be able to access games televised by BBC if traveling in Great Britain (England, Scotland, Wales).
If you are an Annual Pass holder ordinarily based in the EU and are traveling in Ireland please contact our support team by emailing firstname.lastname@example.org to obtain access to content as per portability laws.
In accordance with the EU directive on cross-border portability of online content services in the internal market, Annual Pass holders who ordinarily reside in the EU will be able to access content they would ordinarily be able to access under their subscription in your country of residence whilst traveling/holidaying in Ireland (where some content is geoblocked due to rights restrictions). Simply contact our Support Team by emailing email@example.com and they will get you setup with access.