Tips & Common Problems

Do I have to watch live or can I watch later?
You can do both! You can watch live and decide to watch again 'later' (also known as ‘catch up’) if you so wish. Or, if you miss the live game/pro...
Tue, 19 Jan, 2021 at 2:59 PM
How many times can I watch a game? How long do I have to watch it?
You can watch a game up to 10 times (non-overlapping sessions of 24-hours each). Please note that by clicking on an available game and starting a stream, yo...
Mon, 15 Feb, 2021 at 10:36 AM
Can I download a game?
No, you cannot download a game to watch offline.  Games can be watched live or on-demand under our 'catch-up' section on our website or throug...
Tue, 19 Jan, 2021 at 3:02 PM
I am struggling to scrub back and forth
If you are struggling to scrub back and forth, refresh your browser page (Ctrl+F5 in Windows; Command+R in Mac). Use the bar underneath the video screen to ...
Tue, 19 Jan, 2021 at 3:02 PM
Can I have more than one computer/device logged in to GAAGO at one time?
If you have an Annual Pass or Annual Pass GB or Championship Pass you can have more than one computer/device logged in to GAAGO at once but you must access ...
Tue, 19 Jan, 2021 at 3:05 PM
Can I switch device — e.g. If my battery dies?
Yes, you can switch to a different device if your battery dies but you may find it takes approximately 60 seconds for our servers to realise that your strea...
Tue, 19 Jan, 2021 at 3:06 PM
On what devices can I watch GAAGO?
You can watch GAAGO on your PC or Laptop, Apple (iPhone, iPad) and Android devices (mobile, tablet) directly on our website. You can also access GAAGO via...
Tue, 19 Jan, 2021 at 3:09 PM
What do I need on my device to stream GAAGO?
GAAGO works on almost every up-to-date browser on almost every modern device, so if you have a reasonable specification tablet or computer that is less than...
Fri, 22 May, 2020 at 11:36 AM
What are the Minimum Windows Requirements?
The minimum Windows requirements are: Pentium 4 2.4GHz or higher or equivalent AMD processor with a minimum of 1GB of memory, running one of the following ...
Fri, 22 May, 2020 at 11:37 AM
Public Wi-Fi connections
We don’t recommend using public Wi-Fi connections to stream GAAGO as the open nature of these connections can be slow and/or vary moment to moment. This can...
Tue, 19 Jan, 2021 at 3:10 PM