Tips & Common Problems

Do I have to watch live or can I watch later?
You can do both! You can watch live and decide to watch again 'later' (also known as ‘catch up’) if you so wish. Or, if you miss the live game/pro...
Mon, 11 Jul, 2022 at 3:19 PM
How many times can I watch a game? How long do I have to watch it?
You can watch a game up to 10 times (non-overlapping sessions of 24-hours each). Please note that by clicking on an available game and starting a stream, yo...
Tue, 28 Jun, 2022 at 2:35 PM
Can I download a game?
No, you cannot download a game to watch offline.  Games can be watched live or on-demand under our 'catch-up' section on our website or throug...
Tue, 19 Jan, 2021 at 3:02 PM
I am struggling to scrub back and forth
If you are struggling to scrub back and forth, this may be down to the way you are watching the game. For instance, some devices, browsers or casting method...
Mon, 11 Jul, 2022 at 4:29 PM
Can I have more than one computer/device logged in to GAAGO at one time?
If you have an Annual Pass, Annual Pass Instalments or Annual Pass GB you can have more than one computer/device logged in to GAAGO at once but you must acc...
Tue, 28 Jun, 2022 at 2:37 PM
Can I switch device — e.g. If my battery dies?
Yes, you can switch to a different device if your battery dies but you may find it takes approximately 60 seconds for our servers to realise that your strea...
Tue, 28 Jun, 2022 at 2:37 PM
On what devices can I watch GAAGO?
You can watch GAAGO on your PC or Laptop, Apple (iPhone, iPad) and Android devices (mobile, tablet) directly on our website. You can also access GAAGO via...
Fri, 8 Jul, 2022 at 10:30 AM
What do I need on my device to stream GAAGO?
In order to stream GAAGO on your device, you will need a strong, stable internet connection with a minimum of 5MB to stream at the lowest bitrate of 240p (a...
Mon, 11 Jul, 2022 at 5:03 PM
What are the Minimum Windows Requirements?
The minimum Windows requirements are: Intel 4 (or higher) processor with a minimum of 4GB of memory, running at least Windows 10.
Tue, 28 Jun, 2022 at 3:29 PM
Public Wi-Fi connections
We don’t recommend using public Wi-Fi connections to stream GAAGO as the open nature of these connections can be slow and/or vary moment to moment. This can...
Tue, 19 Jan, 2021 at 3:10 PM