Cancellations

Folder for adding Your order articles

How do I cancel and request a refund for my subscription/game purchase?
If you wish to cancel or request a refund for a purchase please email our Support Team on support@gaago.ie. Pass cancelation/refund requests: If you ha...
Sat, 10 Jun, 2023 at 12:18 AM
Can I cancel my Annual Pass Flex subscription?
As would have been clearly outlined in the description of your package upon purchase (see below), this pass option allows holders to spread the cost of thei...
Wed, 1 Feb, 2023 at 11:26 PM
How do I opt-out of auto-renewal for my Pass subscription?
To opt-out of auto-renew or unsubscribe from your GAAGO subscription, follow the steps below for whichever platform you purchased on. GAAGO website purc...
Wed, 26 Apr, 2023 at 4:51 PM
How do I cancel an app purchase?
If you made a purchase through one of the GAAGO mobile apps, the payment went through Apple/Google's payment system, not ours. Therefore, you will need ...
Sat, 10 Jun, 2023 at 12:39 AM
How do I cancel an android app purchase?
If you purchased a subscription with us through the Android app you will need to reach out to Google directly at https://support.google.com/googleplay/gethe...
Mon, 20 Nov, 2023 at 12:20 PM
How do I cancel an iOS app purchase?
If you purchased a subscription with us through the iOS app you will need to contact Apple directly to cancel it or you can do so yourself by following the ...
Sat, 10 Jun, 2023 at 12:39 AM